Text messages (SMS)

Dibz, run by Plancier Technologies Inc., sends one kind of text message: a one-time security code that confirms a phone number belongs to you. We don't send marketing texts.

What we send

When you add your phone number in the Dibz app or on dibz.ca, we text you a short code to confirm it's yours, so calls connected through Dibz reach you and nobody else. For example:

• How often: one message each time you ask for a code. Nothing else is sent.
• Cost: Dibz doesn't charge for texts. Message and data rates from your carrier may apply.

How you agree to receive texts

Adding a phone number is optional. You're asked for one in the app or on dibz.ca before you call an agent through Dibz, and (with a "Not now" option) before your first message to an agent. You type your own number and tap Text me a code. Right under that button it says:

By tapping Text me a code, you agree to get a one-time security code from Dibz by text. One message per request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms · Privacy

No text is sent until you tap the button. The screen looks like this:

Stopping texts and getting help

• Reply STOP to any message to stop texts. You'll get one message confirming it. Reply START to allow them again.
• Reply HELP for help, or email info@plancier.com.
• You can also remove your phone number from your Dibz account at any time.

Carriers aren't responsible for delayed or undelivered messages.

Your privacy

We use your number only to confirm it and to connect calls you ask for through Dibz. Your mobile number and your consent to receive texts are never shared with or sold to third parties or affiliates for their marketing or promotional purposes. Codes are sent for us by our provider, Twilio. See our Privacy Policy and Terms of Use.

Plancier Technologies Inc. · Ontario, Canada